Security Sensitive Position?
Hours of Work
8:00 AM – 5:00 PM M-F
Job Description Summary / TWC Summary
Under direct supervision the Instructional Technology Specialist is responsible for providing technical support to the online program, training faculty and troubleshooting technical issues in the use of Blackboard instructional software, technical support for program video productions and support for program and community activities.
Essential Duties Summary
Provides technical support for the online department to include but not limited to management of the program website, developing and maintaining webinars, production of live feeds for instructional purposes and videography of events. Resolves blackboard technical issues and trains and assists faculty with best practices for instructional design. Produces and video-records program events. Performs script and narration for video productions related to online activities. Provides technical and instructional assistance to instructors in order to produce online lectures and video feeds. Manages and creates social media for the purposes of recruitment and promotional activities related to the online program. Participates in curriculum and program development, and other service activities at the university and the community as assigned by the director. Prepares written reports for faculty and administration involving assessment related to technology and instruction for the program. Performs other job related duties as required.
Commensurate with experience.
Bachelor’s degree from an accredited college or university.
Knowledge, Skills, and Abilities
Must have excellent verbal and written communication skills. Must be proficient in the use of Microsoft Office software such as Word, Excel, Powerpoint and Access. Must have familiarity with BlackBoard instructional software. Must have the ability to produce website video and written content and to operate video production equipment.
Requires three to five years of related experience to include experience utilizing advanced tools for content generation such as Adobe Captivate, Presenter, Photoshop, macromedia dream weaver, audio-visual conferencing systems, and advanced Microsoft office applications.
No supervisory responsibility for employees or students.
Work Complexity/Budget Authority
Tasks are multiple and focus more on single processes. Work is sometimes standardized and sometimes varied. There is no responsibility for budget, revenues and/or expenditures.
Independent Judgment/Decision Making/Problem Solving Skills
Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor.
Regular and substantial contact with others. Contacts usually involve discussions related to policies and programs and may include proposal or grant writing. Handles sensitive, complex, and/or confidential information.
Customer Service Relationships
Requires normal courteous interaction and basic interpersonal skills and tact to communicate with others.
How to apply
Work is performed within routine office environment with no exposure to hazardous or unpleasant conditions. Physical demands are usually limited to sitting or standing in one location much of the time. Some stooping, lifting or carrying objects of light weight may be required.
UA EEO Statement
It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.
Open Until Filled (overrides close field)
Special Instructions to Applicants
Open to all applicants.