Mount Saint Mary’s is the only women’s university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary’s provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary’s University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
To address matters involving student academic standing in the traditional undergraduate and pre-A.D.N. programs, including the associate of arts students, on the Doheny Campus. Working closely with the Dean of the traditional undergraduate programs on the Doheny Campus, the Student Resource Center, Student Financing and Business Offices, academic departments, Student Advising and Student Affairs Offices, enhance traditional Doheny undergraduate student retention, success, and transition to Chalon.
- Administer traditional Doheny undergraduate and pre-A.D.N. student academic petitions with equity.
- As a member of the Probation Committee, apply College policies and standards to probation, dismissal and reinstatement decision of students. Provide academic counseling, as needed, and work with students who are on academic contracts.
- Monitor and respond to Academic Difficulty Notices of students in jeopardy of failing classes. Work closely with the advisors, faculty, the Academic Advisement Center, the Student Resource Center, Student Affairs, Student Financing, the Business Office, and Psychological Services, to coordinate services to enhance student achievement and retention.
- Interact with faculty, academic department chairs and the Dean to address student concerns within classrooms that prevent success.
- As a member of the Student Intervention Advisory Team, work across departments to identify and prevent potentially serious student problems.
- Follow up with students in challenging situations (e.g., enrolling in their sixth semester at Doheny; not accepted into Nursing or Biology) to discuss options.
- Function as a collaborative team member, actively contributing to policy recommendations, program development, departmental research efforts, goal setting, and report creation.
- Coordinate the Inter-Program Change (IPC) process, which requires that you:
- Consult with the Director of Enrollment Management to determine enrollment goals, and set, analyze, and review the goals for the Inter-Program Change.
- Track individual students’ progress through the process of changing to Chalon. Provide reports upon request.
- Market IPC opportunities to first year students entering Doheny, and to sophomores throughout the academic year.
- Working with the Advisement Center, advisors, the Registrar’s Office, and the academic deans to make the IPC process efficient.
- Plan, staff and direct IPC recruitment activities (conduct IPC workshop, administer faculty guided tours to Chalon by major, reserve shuttles, and market trips to Chalon).
- Collaborate with TBSN for Doheny Nursing admits to foster trust and to help student become acclimated to the TBSN program.
- Serve as an advocate/advisor for IPC students as they move through the inter-campus change process.
- In conjunction with the Associate Director of Student Financing, direct and implement the Chalon Inter-Program Change Award for Doheny sophomores who transition to the Chalon Campus.
- Establish and coordinate a process for the Doheny baccalaureate pilot program students to transition smoothly to Chalon.
- Should the IPC process be eliminated as a result of changes to the traditional undergraduate programs at Doheny, establish and coordinate a new process for all traditional undergraduate students at Doheny to transition smoothly to Chalon.
OTHER DUTIES AND RESPONSIBILITIES:
- Assist with Admissions events and student orientation programs, conducting workshop(s) as requested at events such as Pre-Orientation and Admitted Students’ Day on the Doheny Campus (often on weekends).
- Meet with the academic Dean on a frequent basis.
- Perform other duties, as requested.
- Strong working knowledge of MSMU academic and advisement policies and procedures and academic counseling in higher education.
- Solid working knowledge of teaching and learning principles, methodologies and strategies, especially developmental pedagogy.
- Strong working knowledge of how colleges and universities function.
- Understanding of MSMU General Studies/LACE and major curricula, academic programs, and delivery systems.
- Solid working knowledge of basic supervisory principles.
- Sufficient working knowledge of computers, word-processing, database and other types of software applications necessary to the role.
- Understanding of, and sensitivity to, the needs of a diverse college environment.
Abilities and Skills:
- Efficiently organize, prioritize and handle multiple tasks to meet established deadlines.
- Effectively counsel students regarding academic matters and sensitive personal issues that impact academics.
- Exercise sound judgment and decision-making, especially in complex matters.
- Interact with faculty, staff and students from diverse backgrounds to resolve issues.
- Work and communicate effectively with others; Build rapport easily, and communicate respect and compassion.
- Develop alternatives and options for students that will enhance their choices and avenues for success.
- Move beyond successful interaction with individual students to identifying process and programmatic changes that will enhance the achievement of many students.
- Effective organizational skills. Strong listening, oral/written communication, interpersonal, collaboration, and public relations skills.
- Effective programming and planning skills that include coordination and workshop preparation for student retention, student tracking and follow-up.
- Solid supervisory skills.
- Sufficient skill in managing budgets.
- Analytic and problem-solving skills.
- Detail orientation.
- Master’s degree required; doctoral degree preferred.
- Sufficient experience working with faculty and students required.
- Minimum of five years’ academic administrative experience in a higher education setting, preferably at MSMU or a similar institution.
- Experience working with first generation college students preferred.
Work Location: Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
How to apply
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.