Vice President for Enrollment Management and Student Affairs

Ashland, Oregon, United States

Job description

Job Title
Vice President for Enrollment Management and Student Affairs

Posting Number

1.0 FTE
VP for Academic & Student Affairs Staff

Job Location
Ashland (15 A)

$153,000 – $175,000

Benefits Eligible

Administrative Appointment Type

Position Type

Position Summary
The Vice President for Enrollment Management and Student Affairs (VPEMSA) is the Chief Enrollment Offer responsible for the executive leadership, strategic planning and administrative oversight for all operations and support functions associated with the recruitment, retention and engagement of students. The VPEMSA is a creative thinker who engages the division and the University in building on Southern Oregon University’s strong tradition as a student-centered institution.

This is a new position that reports directly to the President and serves as a member of the executive team. The VPEMSA plays key roles in institutional planning and positioning, in forging community partnerships, and in advancing SOU’s presence in the region, state, and nation. The VPEMSA also has significant responsibly to work collaboratively with campus partners within Academic Affairs, the Faculty Senate, The Associated Students of Southern Oregon University, the Enrollment Management Council, and others to optimize enrollment and student success. The VPEMSA participates and assists in leading strategic efforts to address issues related to student development, health and wellness, success, equity, and retention, as well as addresses issues related to the review, implementation, improvement and enhancement of policies, procedures, and program-specific services. The VPEMSA oversees division-wide planning in alignment with the strategic plan of SOU and program development in accordance with the mission, goals, and objectives of Enrollment Management and Student Affairs.

Effective performance of the duties outlined below requires an expertise in enrollment management, student recruitment and retention; an in-depth understanding of the mission of the institution and its various programs; a commitment to service through the various logistical and support functions; and the ability to work effectively within a shared decision-making environment.

Diversity Statement
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

Minimum Classification Qualifications

  • Master’s degree in higher education leadership, student affairs, enrollment management or a related field.
  • Seven years of significant leadership experience in a combination of enrollment management and student affairs.
  • Record of data informed decision-making with a focus on best practices in enrollment management and leading edge practices in student development.
  • Demonstrated understanding of and commitment to diversity, equity and inclusion.

Preferred Qualifications

  • Doctorate degree in higher education leadership, student affairs, enrollment management or a related field.
  • Experience includes executive leadership in higher education in a combination of enrollment management and student affairs.
  • Experience with traditional and adult learners.

This position must possess and maintain a current, valid Driver License.

This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check.

Supervisory Responsibilities, if applicable
Plans Work, Assigns Work, Approves Work, Disciplines/Rewards, Responds to Grievances, Hire/Discipline/Dismiss, Transfer/Promote, Prepares/signs performance evaluation/salary recommendations

Knowledge, Skills, and Abilities

  • Proven ability to provide strategic enrollment management including the recruitment and retention of diverse populations, online, off-campus, and non-traditional and underrepresented students.
  • Able to communicate a compelling and inspired vision or sense of core purpose, set clear milestones, and motivate large teams or groups of people. Demonstrated ability to provide and implement leadership initiatives.
  • Excellent communication and interpersonal skills; demonstrated ability to effectively communicate information in a clear and understandable manner, verbally, in writing and visually.
  • Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Demonstrated ability to make independent decisions within legal and general policy and regulatory guidelines. Skill to conceptualize, analyze and interpret educational issues, policies, and regulations. Knowledge of educational policies and practices that impact the development, delivery, and outcomes measurement of support services to students.
  • Strong analytical and research skills; ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
  • Initiative in independently planning, organizing, and performing work assignments within broadly defined parameters. Ability to work with a high level of productivity and accuracy/attention to detail.
  • Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Efficient computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, and online systems.
  • Ability to effectively perform work of a highly sensitive and confidential nature that requires access to information, use of sound judgment and strict discretion, and maintain strict confidentiality of privileged information.
  • Broad knowledge of, or ability to quickly learn, higher education governance, organizational structure, instructional programs, and academic policies and procedures to encompass a global perspective within a university setting.
  • Ability to interact diplomatically with diverse personalities and to exercise judgment and tact in interactions with faculty, staff, students, and the public.
  • Proven ability to mentor and develop direct reports and enable high performance as individuals and as teams. Strong personnel management skills, including strategic planning, the ability to manage multiple functions, and organize institutional resources to meet goals and objectives.
  • Demonstrated ability to work with senior officials and executives from within and outside the University, and ability to think strategically and serve as a sounding board for executive managers.
  • Proven experience developing, organizing, and administering budgets.
  • Knowledge of administrative practices, and organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures and operational needs. Commitment to process monitoring and continuous process improvement in systems and services.
  • Must be willing to travel in and out of state as required for the position.
  • Must be able to successfully pass a pre-employment background check.
  • This position classification has been defined as exempt and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
  • The person holding this position is considered a mandated reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
  • This position requires possession of a valid driver’s license.
  • This position is designated as having direct or indirect influence in pecuniary activities and must file annually with the Government Standards and Practices Commission a verified statement of economic interests.

Application must be received by:
for priority consideration  04/30/2018

Anticipated Appointment Begin Date

Contact Name for Applicant Questions
Human Resources
Contact Email

Job Duties

(The following examples illustrate typical work activities and are not meant to be all-inclusive or restrictive)

Institutional Leadership

  • Serve as a member of the President’s Executive Leadership Team and be a thought partner by providing expertise on admissions, financial aid, recruitment, retention, and student affairs.
  • Work collaboratively with the Provost and academic Division Directors to develop academic and co-curricular initiatives that will advance the goals, mission, marketing strategies, and enrollment growth priorities as defined by the Strategic Plan and best practices in student recruitment.
  • Actively participate in effective internal and external strategies to enhance the University’s recruitment, retention and brand recognition regionally, nationally and internationally.
  • Oversee areas including, but not limited to: Admissions, Financial Aid, Disability Services, Student Health and Wellness Center, Success at SOU and Student Life.

Percent of total time

Enrollment Management & Student Affairs Leadership

  • Directs the development, operation and enhancement of enrollment management functions associated with the recruitment, retention and engagement of students.
  • Research, develop, recommend, administer and evaluate policies, procedures, best practices and technology applications to facilitate the University’s goals and ensuring effectiveness and compliance.
  • Co-chair the Enrollment Management Council together with the Provost.
  • Ensures policies and procedures are in place to attain student success and achieve recruitment, enrollment, and retention initiatives based on short- and long-term targets.
  • Oversees the planning and processes related to student governance, student organizations, leadership development and service opportunities, dispute resolution and advocacy on behalf of student needs and interests.
  • Discusses results and strategies with a variety of constituents; spearheads new initiatives aimed at strengthening student success including the identification and implementation of enhanced protocols for student success, connecting students’ academic interests with career outcomes; recommends policy to achieve successful execution of measurable goals defined in enrollment and retention plans.
  • Strategically plans, develops, executes and assesses an enrollment plan for entering students as well as a student retention and success plan including graduation/outcomes rates; evaluates and redirects resources appropriately and as needed to meet the goals of both recruitment and retention.
  • Successfully oversees management of operating budgets for recruitment, retention and student support services. Develops and prepares annual budgets for other assigned programs; monitors and analyzes operations, activities, programs, and courses to determine educational and financial effectiveness and operational efficiency.

Percent of total time

Strategic Enrollment Management Planning

  • Oversee the development of a strategic enrollment management plan and ensure the goals of the plan are achieved.
  • Use enrollment and student success metrics and analyses to drive planning at the University; Achieve predictable enrollments through planning and active management; Develop a culture of clean, reliable data available at predictable intervals; Construct key performance indicators and use of metrics for decision-making.
  • Analyze student needs, evaluate effectiveness of services, and identify emerging trends in higher education as inputs for institutional planning.
  • Plan and implement systematic evaluation of all personnel programs and projects assigned.
  • Actively participate in system audits, accreditation processes and other University-wide evaluation processes.

Percent of total time

Budget Management and Human Resource Management

  • Develop and administer personnel and non-personnel budgets for Enrollment Management and Student Affairs.
  • Review the budget allocation process to ensure equity and judicious use of resources needed to meet student needs and college goals.
  • Provide supervision, evaluation and professional development for administrative and support staff assigned.
  • Provides consultation and technical expertise to staff, faculty, administrators, and others concerning departmental operations and activities; responds to inquiries and provides detailed and technical information concerning programs, departments, services, curriculum, courses, and related matters; assures proper and timely resolution of student, staff, faculty, and administrative issues, complaints, and conflicts.

Percent of total time

How to apply

To Apply, visit:

Administrator candidates hired for a position that requires a post-secondary degree shall provide copies of transcripts prior to start of employment to Human Resources.

Each applicant is required to provide (preferably as attachments to the online application) the following supplemental documents: (1) letter providing some detail of the applicant’s qualifications and interest in the position; (2) current resume/CV; (3) the names, addresses, and telephone numbers of at least five professional references. If you are unable to attach the supplemental materials to the online application please mail to:

Southern Oregon University
Human Resource Services
Churchill Hall, Room 159
1250 Siskiyou Boulevard
Ashland, OR 97520

For inquiries and additional information, please contact: Human Resource Services via email at or by phone at (541)552-8553.