Job description

Department:

Enrollment Management

Salary/Hourly: $90,000.00 Annual

Union/Position Status: SES

Posting Closing Date: July 9, 2026Applications must be submitted by 11:59 PM the evening before the posting closing date.

Please note that the posting will close at midnight (12:00 AM) on the posting closing date.

JOB DESCRIPTIONDISTINGUISHING FEATURES OF THE CLASS:

Provides strategic vision and oversight for recruitment, enrollment, retention, and student engagement initiatives that support student success and institutional growth. The role advances the College’s enrollment and engagement strategies in alignment with institutional priorities.

POSITION RESPONSIBILITIES AND DUTIES

• Provides leadership and supervision of enrollment management teams including hiring, training, coaching, and developmental learning opportunities;
• Provides leadership on strategic planning, data analysis, policies, and procedures for assigned enrollment management and student engagement initiatives:
• Prepares annual budget for assigned enrollment management areas;
• Guides all enrollment management units in assessment exercises including but not limited to strategic planning, goal development, and outcomes assessment;
• Leads the development and implementation of a Strategic Enrollment Management (SEM);

• Provides leadership for students and candidate engagement strategies that enhance recruitment, enrollment, retention and overall candidate and student experience;
• Supports oversight and collaboration related to student success programs, athletics engagement, and other initiatives that strengthen student connection and belonging;
• Leads the colleges efforts to develop mutually beneficial relations relationships with peer institutions, business/industry, and community influencers that yield enrollment outcomes;
• Supports the enhancement and implementation of technology, systems, and tools that improve customer service, communication, operational efficiency and workflows across student service areas;
• Demonstrates an understanding of evolving student demographics, resource stewardship, and the importance of advancing student success outcomes in a dynamic higher education environment;
• Provide professional leadership in the analysis of national, state and county population trends;
• Leads development of a communication plan that meets the needs of various constituencies including but not limited to current students, prospective students, and community members;
• Make high-quality, data-driven, evidence-based decisions by developing and monitoring statistical reports to enhance recruitment strategies, yield management, forecasting and; operational efficiency;

• Ability to work with culturally diverse populations and be involved as a leader in the community;
• Able to collaborate directly with faculty, administration, and students on strategic enrollment management goals and initiative;
• Comfortable presenting to the Board of Trustees and others;
• Other duties and responsibilities as assigned;

KNOWLEDGE, SKILLS AND ABILITIES:

Demonstrated knowledge of current trends, best practices, and emerging strategies related to student recruitment, enrollment management, retention, student engagement, and student success. Proven ability to analyze enrollment, retention, and engagement data to inform decision-making, assess program effectiveness, and support strategic enrollment planning initiatives. Understanding of the effective use of technology, data systems, CRM platforms, and digital engagement tools to enhance the student experience and streamline enrollment processes. Experience working with and supporting diverse student populations. Strong leadership, team development, collaboration, relationship-building, communication, and problem-solving skills, with the ability to build partnerships across academic and administrative areas. Demonstrated initiative, strategic thinking, adaptability, and resourcefulness in a dynamic environment. Physically capable of performing the essential functions of the position with or without reasonable accommodation.

A minimum of three (3) to five (5) years of progressively responsible experience in enrollment management, admissions, recruitment, student engagement, marketing, or related higher education functions, including three (3) to five (5) years of supervisory or leadership experience.

MINIMUM QUALIFICATIONS:

A. Graduation from an accredited college or university with a Doctorate in Education or Student Personnel Services or related field and five (5) years of experience in enrollment management, three (3) years of which must have been in a responsible educational administrative or supervisory capacity. Must possess superior interpersonal and public speaking skills and knowledge of marketing methods.

OR

B. Graduation from an accredited college or university with a Master’s degree in Education or Student Personnel Services or related field and seven (7) years of experience in Student Services/Student Development/Student Affairs, three (3) years of which must have been in a responsible educational administrative or supervisory capacity. Must possess superior interpersonal and public speaking skills and knowledge of marketing methods.

NOTE: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

How to apply

Apply now

Official transcripts will be required for successful candidates within 30 days of hire.

Contact Human Resources at (716) 851-1840 with any questions.

Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.

Notice of Non-Discrimination

SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the office listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies:

Civil Rights Compliance Officer

Legal Affairs Office

North Campus

6205 Main Street

Williamsville, NY 14221

[email protected]

For further information on notice of non-discrimination, please contact:

New York Office

United States Department of Education

Office for Civil Rights, 32 Old Slip 26th Floor,

New York, N.Y., 10005-25010;

Tel (646) 428-3800; Email: [email protected].

Erie Community College is an Equal Opportunity Employer. Women, members of minority groups, persons with disabilities and Veterans encouraged to apply.