Digital Content Creator for Usable Knowledge

Cambridge, Massachusetts, United States

Job description

Harvard Graduate School of Education


Job Code
402042 Publications Coordinator

Duties & Responsibilities
The Digital Content Creator for Usable Knowledge is a research-attuned, journalistically minded, and deadline-oriented communicator, primarily responsible for developing pieces for Usable Knowledge that translate education research into accessible stories and strategies for teachers, school leaders, education decision-makers, parents, and media. The person who holds this position will be a smart, thoughtful, and innovative content producer, with excellent writing skills and a deep interest in education (both as a subject to explore and an environment in which to work). The Digital Content Creator will also occasionally develop stories, announcements, and profiles for HGSE’s other online and print communications channels.

The Digital Content Creator for Usable Knowledge will be conversant in, excited by, and able to plan and generate journalistic content in a wide array of digital storytelling formats – text, video, photography, audio, social, or a mixture of the above.

This individual will be contributing to an editorial team that is increasingly operating in a digital communications landscape that includes videos and other forms of visual journalism, podcasts, and social and interactive communications modes. In addition, this individual should be energized by the challenges of breaking down barriers between education research and practice, working to disseminate knowledge in actionable ways, giving educators the tools and information they need – via the communications channels and platforms they use – to do their work.

Specific duties:

  • Read and distill education research. Track and monitor new research in the field. Connect education research to the work of and challenges facing educators, students, and parents.
  • Develop story pitches that fall into one of several categories: Research stories (clear explainers of complex research); evidence-backed strategies and tools that educators can use; perspectives and opinions by key leaders that would be useful and helpful to practitioners.
  • Create compelling content across a variety of channels, aligning with the mission and editorial needs of the Communications and Marketing Office. This will involve generating and pitching story ideas, working with editors to refine ideas, and producing content autonomously, on short deadlines, that realizes those goals.
  • Develop shareable social media assets – including callouts, social graphics, and Twitter and Facebook posts – for every piece.
  • Develop specific video and audio content and make broader pitches for new multimedia initiatives.
  • Think about the elements of your stories: how they deploy on web pages, in our two regular e-newsletters, and on social media, and how they might better deploy to reach audiences.
  • Become fluent in the workings of HGSE’s content management system (Drupal); occasionally upload and prepare stories for publication.
  • Develop an understanding of the metrics that demonstrate success across the various platforms; develop at least an entry-level familiarity with Google analytics and other measurement systems.
  • Find and edit high-quality, compelling images (staff-generated or stock) to accompany text-based stories.
  • Copyedit and proofread the work of colleagues as necessary.
  • Support the school’s presence on social media by occasionally posting-and responding to comments-on various social platforms.
  • Support individual projects that may be assigned by the Editor in Chief of Ed. Magazine or by the Director of Marketing.

Basic Qualifications
Bachelor’s degree in Communication, Literature or related field or an equivalent of education plus experience. Proven record of accomplishment as a writer; prior experience with video, audio, photography editing and familiarity with digital publishing. Must be able to manage multiple time-sensitive tasks simultaneously.

Additional Qualifications
Interest in or prior experience with making complex topics or academic research understandable to general audiences. Ability to comprehend and distill complex language and ideas. Ability to build trusting and productive relationships with researchers. Strong organizational skills, attention to detail, flexibility, and professional judgment. Familiarity with social media platforms. Advanced knowledge of a variety of contemporary digital-journalistic tools, including image, video, and audio editing software. Ability to innovate and think creatively about new ways to reach audiences.

All interested candidates should be excellent writers and reporters, with the ability to source, pitch, and frame stories that highlight the impact and innovations of HGSE’s programs, people, and events. All interested candidates should also be able to find and read education research, identify and summarize its broad points, and present those takeaways in accurate but accessible stories. Candidates might bring a range of other specific skills that would make them well-suited for the position: The successful candidate might primarily be a visual journalist with a strong video production background, a strong and sharp writer with a flair for creating actionable stories, or someone with an interesting track record in other formats. The common ingredient – regardless of one’s specific communications strengths and background – is curiosity, strong reporting and narrative ability, a dedication to accuracy and high standards in your work.

Candidates should have some background or a deep interest in learning, teaching, and education practice and policy at all levels. A background in education (as a practitioner or researcher) is a plus, but candidates must be experienced writers with a published track record, not educators who are new to writing. Candidates should also have an understanding of higher education as the specific environment in which we work. They should be able to form productive relationships with Harvard faculty, graduate students, and dedicated administrative leaders, as well as other influencers and knowledge-builders in education – possessing the tact and good judgment necessary to maintain those relationships.

Candidates should also be flexible enough to work in a marketing-communications capacity, occasionally generating copy or creating visual assets that support the strategic marketing needs of HGSE’s admissions and development teams, among other internal partners.

How to apply

Apply Online</strong>
Please attach resume and cover letter as one document.We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

About the Harvard Graduate School of Education
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community which values diversity. For more information about HGSE, its programs, research, and faculty, please visit:< EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University is made up of 11 principal academic units – ten faculties and the Radcliffe Institute for Advanced Study. The ten faculties oversee schools and divisions that offer courses and award academic degrees.