$80000.00 – $120000.00 Salary/year

Description

Reports to: Associate Provost

Status: Full time, Exempt

Work Location: Hybrid

General Description:The Director of Institutional Research is responsible for producing reports, analyses, and tracking mechanisms of/for institutional data to advance the University’s educational policy, administrative decisions, strategic planning, and assessment activities. This includes, but is not limited to, responsibility for: internal and external reporting of campus data, including dissemination, presentation, and archiving; ensuring data integrity and consistency of reporting; developing systems which ensure institutional data are being analyzed and used for assessment, planning, and decision-making; working with offices across the campus to support their data collection and reporting needs; supporting assessment and institutional effectiveness processes with a focus on continuous quality improvement; developing and/or administering surveys and interpreting survey results; conducting research and preparing reports for internal departments and external agencies; and coordinating responses to surveys from government and other agencies and accrediting bodies.

Specific Responsibilities/Duties:1. Reporting and data analytics for internal and external constituencies:

• Oversee the federal IPEDs survey process by completing the majority of the IPEDS surveys and coordinating those surveys completed by others (HR, Finance, Academic Libraries).
• Complete other federal (e.g., ORI) and state (e.g., SB70) reporting requirements.
• Create Census Day reports regarding official enrollment data and admissions new student funnel data upon the close of the add/drop period.
• Employ business intelligence software (e.g., Power BI or Tableau) to create dynamic dashboards to summarize data for internal and external audiences.
• Use National Student Clearinghouse to track destination of transfer outs, non-enrolled admitted students, and other relevant groups.
• Serve as liaison to and complete reports for AICCU, CIC, and other higher education organizations.
• Support project directors and external evaluators on federal and foundation grants in data collection and reporting efforts.
• Work closely with and support the enrollment management division on reporting and data analytics related to admissions, marketing, financial aid, and retention, as requested (e.g., financial aid leveraging/awarding, marketing effectiveness, enrollment tracking, external reporting)
• Oversee preparation, submission, and circulation (where appropriate) of
• surveys for publishing companies and professional organizations (e.g., CGS) and other surveys, as needed by offices supported by IR
• The annual NDNU Fact Sheet
• Archive reports electronically.
• Document procedures used to produce institutional reports (e.g., Stats Day Reports) and other key administrative tasks and responsibilities (e.g., Course Eval).
• Regulate and monitor survey research in accordance with university policy. Develop and oversee a system to facilitate this effort.
• Address data integrity issues as they arise.

2. Assessment

• Support accreditation and learning outcomes assessment processes by researching, preparing, analyzing, and reporting data as necessary.
• Produce Educational Quality Indicators (EQI) for academic program reviews
• Administer course evaluations using appropriate software (currently Course Eval).
• Use Survey Monkey or another survey instrument to create student success assessments for graduating students’ employment status and other outcomes measures.
• Gauge student satisfaction using external surveys such as the RNL Adult Student Satisfaction Survey and HERI survey instruments.

3. Support academic and administrative decision-making processes:

• Participate in designing mechanisms to collect data as needed.
• Design, develop, and administer quantitative and qualitative research instruments.
• Collect, maintain, and analyze data and information on students, administrators, faculty, staff, and institutional outcomes.
• Educate the University community about using institutional data for decision-making, projections, and planning.
• Develop systems which ensure institutional data are being analyzed and used for assessment, planning, and decision-making
• Support the Registrar’s Office and others by facilitating their reporting processes, both through direct help when needed and through work on data collection and integrity and process design.
• Support the implementation of new modules within thestudent information system and/or conversion to a new student information system.
• Support completion of annual and special reports in compliance with WSCUC requirements (e.g., annual report, program initiation reports, substantive change applications).

4. Professional Development

• Stay current and conversant with trends in higher education, especially those issues affecting NDNU.
• Incorporate best practices in institutional research, assessment, and planning through:
• Reading articles in higher education news sources (e.g., Inside Higher Ed) and peer-reviewed publications (e.g., New Directions in Institutional Research).
• Attending professional development conferences.
• Presenting best practice sessions at professional conferences (CAIR, WSCUC)
• Networking with peers and colleagues in the field of IR, assessment, planning, and accreditation
• Serving on WSCUC committees and accreditation site teams, as time allows

5. Committee Attendance/Participation (subject to change):

• Assessment Council
• Other committees as requested
• Other periodic duties as assigned by the Associate Provost.

Qualifications:

• Master’s degree preferred. Degree in a technical field or other area that uses data and statistics to inform research highly preferred.
• Minimum of three years’ experience in institutional research in higher education or other equivalent experience, preferably within a small college or university setting.
• Knowledge of assessment, institutional effectiveness, and continuous quality improvement in higher education.
• Superior written and oral communication skills and demonstrated record of working with diverse constituencies of an educational institution, especially students, faculty, and senior administrators.
• Strong research, data analysis, and presentation skills.
• Strong project-management and organizational skills and ability to work independently.
• Advanced computer skills including Excel, student information systems (knowledge of Jenzabar SIS a plus), and business intelligence software (Power BI or Tableau).

How to apply

Apply now

NDNU is committed to providing an educational environment that supports a diverse student population. In your cover letter, please include information about your experiences in working in a diverse environment, and what qualities you would bring to supporting this commitment to inclusive excellence at NDNU.

EEOC Policy:

The University is an equal opportunity employer and is firmly committed to non-discrimination in its hiring and other employment practices and in the application of its personnel policies. In compliance with all applicable federal and state laws, except where a bona fide occupational qualification exists, employment decisions will be made irrespective of the staff member’s race, color, religion, religious creed, ancestry, national origin, age (except for minors), sex, marital status, citizenship status, military service status, sexual orientation, medical condition (cancer-related or genetic condition), disability and/or any another status protected by law. When necessary, the University will reasonably accommodate individuals with disabilities, if the individual is otherwise qualified to safely perform all essential functions of the position and if it will be done without undue hardship to the University.