Job description

Suffolk University Law School,Bostonis seeking an experienced motivated Associate Director of Operations and Systems to join and enhance the Office of Academic Services (comparable to a law registrars office)team its role of providing high quality services to constituents. The Associate Director is primarily responsible for the technical operational functions of the office including the management of examinations software, student access databases in the areas of Commencement, Exam Accommodations, Exam Rescheduling, Petitions, and Graduation Review. The position plays a key role in the transition from our current SIS system to Workday moving toward implementation in Fall 2024.

• Responsible for graduation and commencement information, statistical reporting, degree data for the commencement program, degree application tracking, and concentration, specialization and pro bono certificates. Works collaboratively with URO to ensure accurate production of diplomas.
• Oversight of the database system- Datatel Colleague elements, Query and Informer report writing
• Build and regularly maintain MS Access databases that are used to manage exam and graduation information (Accommodations, Degree Review, petitions and exam rescheduling, Commencement)
• Assists with commencement (venue, program)
• Assists faculty with grade calculations
• Works closely with the Assistant Dean of Academic Services and responsible for updating and maintaining all existing administrative and staff operational/procedural policies
• Other duties as assigned.
• Utilize the Examsoft software to facilitate and implement the Examination process on Examsoft which includes creating remote examinations when needed, exam response shells, multiple choice responses. This requires student data upload, exam date/time setup and posting, manage accommodation settings, synchronize student exam numbers by course, download examination responses, print/zip completed exams to professors
• Manage take home exam set up on Learning Management System, including exam pick up and due date settings, and download of exam responses, maintaining anonymity where required
• Managing the assignment and distribution of lockers
• Converts publications to Flipping Book format
• Manages course descriptions in Colleague and on the Web;
• Accountable for data/collection/analysis and preparation of reports for decision making
• Assumes daily responsibilities in the absence of the Assistant Dean of Academic Services

Position/Requirements:

• Facility with a variety of software tools, including query and reports. In particular the candidate will have experience in some combination of the following:
• MS Access (required)
• Datatel Colleague
• lmageNow
• HTML
• FlippingBook online publishing software
• The full MS Office Suite
• WorkDay
• Canvas
• Appointlink
• Superior customer service and communications
• Excellent analytical skills
• Strong organizational skills and the ability to work effectively in a fast-paced environment with multiple, simultaneous, and competing tasks
• Detail and result orientated, self-motivated, mature, and reliable
• Must be able to work additional hours during the academic year -this includes the May and December exam periods and during midterm exam periods.
• Must be friendly and outgoing and able to maintain a sense of composure for students who may be frustrated and/or confused.
• Ability to work well within a team, as well as on individually assigned
• Able to deal professionally with a diverse constituency and be able to focus on the task at hand while being aware of customer
• Prior experience in Office of Academic Services or Registrar’s Office preferred

How to apply

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