Communications and Outreach Manager, Harvard Humanitarian Initiative

Boston, Massachusetts, United States

Job description

Harvard T.H. Chan School of Public Health


Job Code
CM0656 Marketing/Sales Prfessional II

Duties & Responsibilities
The Harvard Humanitarian Initiative (HHI) is an interfaculty initiative with the mission to advance the science and practice of humanitarian response worldwide through research and education. Founded in 2005 and based in the Department of Global Health and Population at the Harvard T.H. Chan School of Public Health, HHI serves as the humanitarian arm of Harvard University and brings an interdisciplinary approach to building the evidence base of humanitarian studies and professionalizing the field of humanitarian aid.

The Communications and Outreach Manager provides creative and innovative leadership in the development and implementation of a communications and outreach plan for HHI to engage internal and external audiences. This is achieved through the creation and dissemination of print and digital materials including web and social-media content, paid and earned media, University magazines, a monthly/weekly newsletter, videos, appeals letters, and other formats that share who we are, what we’re doing, and why it matters. HHI also produces multiple events each year to further engage HHI’s work and discourse with targeted audiences.

The Communications and Outreach Manager works closely with HHI’s Director, Executive Director, faculty, staff, and fellows to increase the visibility of HHI and maximize the impact of its research, education, programs, and activities to key stakeholders within and beyond the University. Reporting to the Executive Director, s/he is responsible for developing and executing the overall communications strategy for HHI, as well as it’s programming, in close consultation with HHI’s leadership.

Duties and responsibilities include, but are not limited to, the following:

  • Works with HHI’s leadership in the development of the Initiative’s communications and outreach vision
  • Translates vision into actionable plans measurable in quantitative terms (i.e., creating time-marked schedules, goals, and metrics; audience engagement and volume; and volume of earned and paid media)
  • Identifies and implements strategies for HHI that identify its general audience as well as targeted audience subsets
  • Works with HHI leadership to define its messages and determine the methods to communicate those messages consistently and effectively to internal and external audiences
  • Evaluates the effectiveness of implemented strategies to adjust and revise as required for sustained improvement
  • Provides communications advice, recommendations, and support to HHI leadership to enhance their vision and initiatives
  • Develops and ensures consistent branding, messaging, and content across HHI’s research programs
  • Manages the overall communications and outreach budget – allocating funding and resources and making adjustments as needed

Duties and Responsibilities will be continued in the “Additional Information” Section. PLEASE NOTE: Short-listed candidates will be required to submit a writing sample.

PLEASE NOTE: This position has a term end date of 1 year from date of hire, with the possibility for extension.

Basic Qualifications

  • Bachelor’s Degree required.
  • 3+ years of related experience required.

PLEASE NOTE: Short-listed candidates will be required to submit a writing sample.Additional Qualifications

  • Master’s degree preferred.
  • Experience in communications or media relations both within and outside a university setting preferred.
  • Experience developing and implementing communication plans, leveraging digital communications channels and social media, and producing press releases and other promotional materials preferred.
  • Experience organizing medium and large scale events preferred.
  • Experience with MS office suite, website development, and graphic design preferred.

Superior writing, editing, and proofreading skills, as well as excellent verbal communications skills; exceptional interpersonal skills and a proven ability to exercise judgment and discretion; proven record of working collaboratively with a wide range of constituents; experience managing projects, establishing priorities among multiple, simultaneous deadlines and multi-tasking; experience working in a dynamic, entrepreneurial, self-motivated environment preferred.Additional Information
Duties and Responsibilities continued: 

  • Launches targeted and systemic effort to strengthen media relations and secure positive news coverage for the Initiative in local, national, and international media
  • Organizes multiple medium and large scale events per year that highlight the work of HHI, including the Humanitarian Summit, and that engage HHI’s general audience while drawing new audiences and stakeholders
  • Works closely with Harvard Public Affairs & Communications and communications offices at other Harvard schools to share HHI’s work and coordinate efforts in response to natural disasters and humanitarian crises
  • Writes and edits a broad range of materials for both print and digital use
  • Manages Initiative’s social media, including Facebook, Twitter, Instagram, etc.
  • Designs and manages Initiative’s brand/style guidelines
  • Manages third-party relationships – selecting vendors, managing contracts, cultivating and maintaining relationships, and ensuring compliance
  • Other duties as assigned

The Communications and Outreach Manager may also have supervisory responsibilities in the future, pending funding approval for additional staff.PLEASE NOTE: Short-listed candidates will be required to submit a writing sample.

PLEASE NOTE: This position has a term end date of 1 year from date of hire, with the possibility for extension.

Harvard offers an outstanding benefits package including:

Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!

Job Function


USA – MA – Boston

Harvard Humanitarian Initiative

Time Status

00 – Non Union, Exempt or Temporary

Salary Grade

Pre-Employment Screening
Education, Identity

How to apply

Apply online

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.

Harvard University is made up of 11 principal academic units – ten faculties and the Radcliffe Institute for Advanced Study. The ten faculties oversee schools and divisions that offer courses and award academic degrees.