Job description
Job Number: 2025-2026:26
Opening Date: 11/12/2025
Closing Date:
12/1/2025 2:00 PM Central
Position Summary
The Dean of Student Services provides strategic leadership, vision, and administrative oversight for student support services that enhance student success, retention, and completion. This position is responsible for developing and implementing innovative strategies to increase enrollment, strengthen student engagement, and promote persistence through comprehensive student services, activities, and support programs.
POSTING DATE: NOVEMBER 12, 2025
SALARY: Appropriate placement on Salary Schedule B (range: $100,936 – $143,669).
ANTICIPATED START DATE: JANUARY 2, 2026
This position will be based initially at Wallace Campus in Dothan, Alabama.
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
Essential Duties and Responsibilities
Strategic Leadership
- Provide leadership and direction for the planning, coordination, and evaluation of all student services functions, including but not limited to admissions, enrollment management, financial aid, academic advising, recruiting and counseling, student life, and student success initiatives.
- Develop and implement strategic enrollment management and retention plans aligned with institutional goals and data-informed decision-making.
- Foster a campus culture that promotes student engagement through dynamic student activities, organizations, and leadership opportunities.
- Serve as a key member of the college’s leadership team in developing institutional strategies, policies, and partnerships that enhance student access to educational opportunities and promote student achievement.
Accreditation & Compliance
- Oversee the development and administration of policies and procedures that ensure compliance with federal, state, and institutional regulations.
- Collaborate on college-wide academic policies and procedures.
Supervision & Personnel Management
- Provide supervisory oversight for athletics, as well as departments responsible for enrollment services (admissions, financial aid, and recruiting), student success (advising, career services, student activities, specialized services, and testing and assessment), and retention initiatives.
- Conduct performance evaluations and provide performance improvement plans as needed.
- Support employee growth through coaching, training, and professional development.
Recruitment, Enrollment, and Retention
- Direct the analysis and reporting functions of all recruitment efforts, statistics, measures, outcomes, and create long- and short-term planning and evaluation of enrollment strategies.
- Oversee development and implementation of strategic planning for enrollment services (recruitment, retention, and graduation/completion).
- Monitor enrollment trends and collaborate with faculty on recruitment and retention initiatives.
- Establish clear recruitment and enrollment goals and structures to improve service levels to all current and potential students.
- Ensure recruitment and enrollment objectives, goals, budgets, policies, practices, and actions produce successful student recruitment results, consistent with the College’s overall mission, and strategic and master plans.
Resource & Fiscal Management
- Manage program budgets, submit annual allocation requests, and approve expenditures.
- Ensure cost transparency for students.
Qualifications
Minimum Qualifications
- Administrative leadership to include experience at the level of Assistant Director, Director, Associate Dean, Dean, or equivalent senior-level position is required.
- A Master’s degree from an accredited institution is required.
- Three (3) years or more in a student services AND at least five (5) years of academic administration is required.
Preferred Qualifications
- Prior experience as a Dean in a community college setting.
- Ellucian Banner experience.
ADVISORY COMMITTEE: The President will appoint an Advisory and Interview Committee to include representatives of the College faculty and staff. This committee will employ appropriate procedures, including the review of application packets, interviews, and demonstrations of competency, to determine which applicants are to be recommended to the President for further consideration. From all the applications received, an advisory committee will select the applicants to be interviewed.
Applicants must travel at their own expense for interviews that are conducted in person.
In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from a criminal background check. Wallace Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.
If you have a disability and require accommodations, please notify us at (334) 556-2484.
Wallace Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System, including post-secondary institutions under the control of the Board of Trustees, that no person in Alabama shall, on the grounds of race, color, disability, sex, religion, creed, national origin, age, or other classification protected by Federal or State law, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Wallace Community College will make reasonable accommodations for qualified disabled applicants or employees.
The College reserves the right to withdraw this job announcement at any time prior to the awarding.
