Job description

Norfolk State University welcomes all applicants for the position of Associate Director of Academic Advising. Incumbent will provide services which ensure a fair, equitable and quality working and learning environment for all employees and members of the university community; to proactively and creatively provide all customers with superior, innovation, and cost-effective programs and services; to continuously seek and supply all customers with the opportunities and resources needed to enhance their knowledge, skills, and abilities so they may better support the mission of the university.

PLSSSC Mission and Values:

We promote student learning and degree completion by providing academic support services and programs that inform, empower and facilitate student success.

Values
1. Model excellence.
2. Focus on students.
3. Promote diversity and inclusiveness.
4. Operate with integrity and civility.
5. Develop and support partnerships.
6. Pursue continuous improvement.
7. Operate as a team.

Minimum Qualifications

• In depth knowledge of academic advising models and best practices
• Ability to establish and assess work expectations.
• Effective interpersonal, oral and written communication skills.
• Ability to work with and interact effectively with diverse groups of students, faculty and staff.
• Demonstrated expertise with student information systems.
• Skill in effectively assessing a student’s academic needs, collaborate with a student to construct a plan to improve academic performance, promoting the student’s success and tracking results.
• Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position including the Federal Education Rights and Privacy Act (FERPA)

Additional Considerations

Maste’s degree or higher in Academic Advising, Education, or a related field.
At least two years of experience supervising professionals in a college or university setting.
3-5 years of direct academic advising experience with an advising load of at least 150 students.

How to apply

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or resume for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or resumes will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or resume. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resume. RMS provides a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

EEO Statement
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: NO EMAIL MATERIAL ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.