Job description

Waltham, MA

Job Number: R0011891

Are you an innovative and results-driven leader eager to make a lasting impact? Brandeis University-a globally recognized private research institution known for academic excellence and cutting-edge research-invites you to join our Institutional Advancement team as the Assistant Vice President, IA Systems, Operations, and Administration.

Located just outside Boston, Brandeis has a storied history of intellectual curiosity and social justice, deeply rooted in the vision of its founders. Today, we continue to drive change-from pioneering opioid policy research to achieving Nobel Prize-winning breakthroughs in biology. Now, under the leadership of Jordan Tannenbaum, ’72 Brandeis Alumnus and Senior Vice President of Institutional Advancement, we are preparing for our next ambitious campaign, and we seek a strategic leader to collaborate with our Information Technology Services (ITS) team and develop a compelling technology vision and strategy and execute tactical plans with desired results, supporting the campaign and ongoing advancement work.

Your Role:

As the Assistant Vice President, IA Systems, Operations, and Administration you will provides strategic oversight of planning, fiscal, and operations support for the Division. Primary responsibilities include leading IA’s use of technology systems, Gift Administration, Data Management (Biographic Records & Data Administration), and Budget and Operations functions.

What you will do:

IA Technology strategy & Management

• Collaborate with ITS on information management, systems, and technology projects for IA. Serve as primary facilitator of ITS relationship and partnership as all technology systems and resources are centrally administered.
• Collaborate with senior leadership and ITS to develop an outcome-oriented vision for the optimal use of technology.
• Establish and drive strategies to conceptualize and implement the IA technology vision, including use of Customer Relationship Management systems, e.g., Salesforce, applications and enhancements to optimize all Advancement initiatives and functions. Identify scope, complexity, feasibility, and prioritization of projects.
• In partnership with ITS, manages direct vendor and consultant relationships related to technology, information management, systems and services acquired by or contracted with IA. This includes participation in the selection and implementation of software, systems, and services, and defining service level agreements and key performance indicators.

Data Administration, Gift Administration, Recording and Biographical Records

• Through management of staff, lead Gift Administration and Recording and Biographical Records and Data Administration functions. The Gift Administration and Recording function oversees and executes financial recording, maintenance, accounting and reporting of gift transactions and gift fund data across all areas of Brandeis.
• The Biographic Records and Data Administration function manages the collection, maintenance, data integrity and appropriate use of biographical records related to IA.
• In collaboration with senior leadership, recommends, sets, and communicates relevant policies, procedures, and governance controls, including the Gift Acceptance Policy.
• Ensures that optimal technology solutions are developed, implemented, and leveraged, aligned with the IA Systems vision.

Budget and Operations Management

• Manages budgeting and annual expenses for IA’s operations including staff payroll, temporary or contract support, and programs/special events. Oversees Budgets & Operations Staff.
• Recommends and monitors annual budgets; develops related projections and modeling; works across IA managers to share and communicate budget related information and decisions.
• Collaborates with the Central Budget team to ensure budget alignment with University goals. Plans and coordinates the implementation of policies and procedures related to business expenses and contract procurement; ensures effective communication of these policies and procedures to division staff.
• Oversee front-desk office staff and manages office-wide space and facilities’ needs.

Management and Development of Staff

• Manage, mentor, and develop cross-functional staff including Director level managers. Set and gain alignment on key performance objectives for functions and staff.
• Motivate, guide, and inspire teams to achieve goals. Create a culture of collaboration, accountability, and continuous improvement.

Requirements

B.A./B.S. required. M.A/M.S. preferred. Work Experience: At least 12 years of progressively responsible technology management experience including CRM.

An understanding of fundraising operations and requirements and higher education experience is required. At least 5-8 years of supervisory experience in large and complex organizations.

Other Skills & Competencies

• Familiarity with industry guidelines for gift accounting, including applicable IRS regulations, FASB, and CASE standards.
• Excellent organizational, relationship building and communication skills.
• Demonstrated experience developing and implementing technology strategies and projects aligned with organizational objectives.
• Demonstrated experience supporting user adoption and managing changes related to technology and CRM implementations. Proven track record overseeing the successful delivery of CRM (and ideally Salesforce) projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Strong proficiency and understanding of fundraising and business processes, reporting, and CRM (Salesforce) platform features, functionality, and best practices.
• Demonstrated ability to effectively lead, inspire, mentor, recruit, retain and develop a goal-oriented professional staff. Significant experience managing budgets and personnel.

How to apply

Apply now

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a “protected class”)